Business Support Officer

Role Responsibility

This is an excellent and exciting opportunity for a full time role within the Childrens Social Work Team, at Kent County Council.  We are looking for a Business Support Officer within Integrated Childrens Services. The post is full time, working in the office 2 days a week and 3 days from home (after an initial training period of full time in the office for 1 month).  All equipment is provided.

If you would like to be part of a busy team helping to support the children and families of Kent and can efficiently handle pressure and manage multiple conflicting priorities within a small and friendly team then this could be the position for you. This role is based at Montague House, Tunbridge Wells.

Business Support Officers play a vital role in supporting the front line teams of practitioners within the children’s social work services. This involves minute taking, updating computer systems, recording and sharing important information with the team, maintaining accurate records, and prioritising collaboration with immediate and wider teams. Additionally, you may communicate daily with professionals, service users and their families through phone or email.

Working within a confidential environment you will have strong administrative and IT skills and the ability to collate and manage data.  You will need to have the confidence and ability to deal with a variety of multi-agency professionals on a range of matters and the ability to handle sensitive and confidential information.  You should enjoy working as part of an effective team but also work independently to a high standard whilst working remotely

A full list of responsibilities is outlined within the job description, however we are more focused on your drive, potential and aptitude for learning and provide comprehensive induction and training for the right candidate.

• A starting salary of £24,040 with annual performance related pay increases
• Option to enrol in the Local Government Pension scheme with employer matched contributions
• 27 days paid annual leave per year (rising to 29 after 5 years service) + bank holidays + a concessionary day
• A range of flexible leave options to help you manage your work/life balance such as Carers leave, Maternity leave, Personal Leave, Timeout/career break, Study leave, Religious observance
• Flexible working – work from home or office as required and we’ll provide you with the kit needed to work remotely
• Staff discounts on a range of leisure products and services through our Kent Rewards programme  

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification