AddressThis is a Gloucestershire County Council job.
- Job Title: Business Support Officer
- Job Location: Quayside House
- Salary: £27,803 - £30,296 per annum
- Hours per Week: 37.00
- Contract Type: Permanent
- Closing Date: 12/04/2024
- Job Requisition Number: 7753
- This post is not open to job share
About The Role
Gloucestershire Fire and Rescue Service is looking for professional, highly motivated individuals with a drive for excellence to join our Protection Team as a Business Support Officer. This role will be to actively support our Fire Safety Inspecting Officers who carry out Gloucestershire Fire and Rescue Services legislative duties by maintaining our database management systems and to carry out a range of administrative duties.
About You
The successful candidate will be responsible for a variety of tasks and functions, including the planning, development and troubleshooting of system related issues to ensure that the application of a variety of key database systems, management information systems and associated processes are maintained effectively and efficiently to support the Business Fire Safety Team. They will also be dealing with and advising members of our community through telephone and email enquiries.
Effective interpersonal, presentation and communication skills are essential in this role, due to the varied audiences. You will also be required to have a high level of written communication skills sufficient to write complex reports.
If you are seeking a change and want to play a crucial role in making the communities of Gloucestershire safer, we want to hear from you.
For further information please contact Simon Keene - simon.keene@glosfire.gov.uk
In return we will offer you:
- Regular formal and informal support.
- Safe, supportive and positive working environment with regular, robust supervision.
- Access to relevant training and career progression.
- Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment.
- Access to the Local Government Pension Scheme.
- Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- Cycle to Work scheme.
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply).
If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.
Additional Information
To access the Job Profile for this role, please follow the link below:-
Job Profile - Business Support Officer
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
