AddressBusiness Support Officer (Administration)
Peterborough City Council Services
Permanent & Temporary
Full & Part time - Agile working environment
Peterborough – Sand Martin House
Here at Serco we’re looking for Business Support Officers to join us at Peterborough County Council. Serco Business Support specialises in administration and supports services areas across Peterborough City Council Local authority. We pride ourselves on the quality of the administration we deliver to our client and would like you to be part of that too.
If you are looking for a new challenge working in a fast-paced, diverse environment, then a role as a Business Support Officer is for you!
We have some exciting opportunities for enthusiastic Business Support staff to join a dynamic team. There are various full & part-time vacancies for administration roles across a range of services including Children’s Social Care, Education, City Services & Adult Social Care.
Reporting to your Team manager, you will be part of a team responsible for ensuring we provide Business Support service to various clients ensuring that an effective, efficient and customer focussed service is delivered.
Tasks vary in service areas and we are looking for the following skills:
Manage diaries, arrange appointments, meetings and interviews as required.
First class administration support such as diary management, arrangement of meetings and interviews
Use and maintain accurate records, systems and database spreadsheets.
Provide assistance for visitors/telephone callers.
Produce accurate minutes ranging from action points, to complex detailed minutes in line with client requirements.
Adhoc administrative tasks including but not limited to photocopying, scanning, report collation, filing.
What you will need to do the role:
Bring your passion and enthusiasm and we will provide you with the platform that you need to succeed.
You will need to have experience of prioritising own workload, communicating effectively with customers and colleagues at different levels and adapting communication style as appropriate and hold the ability to process data to deadlines whilst achieving a high level of accuracy.
You must have the ability to deal with challenging situations in a calm and professional manner.
To be successful in the role you will need to have strong Keyboard skills and experience working with Microsoft Excel and Word; with the ability to learn to use financial systems.
Why Serco?
Meaningful and vital work: Working within PCC Services at Serco means that you’ll play a critical role in ensuring that customers continue to receive the support that they need.
A world of opportunity: It takes a diverse team to support a Strategic Partnership and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.
Great people: You will be a significant part of the partnership as you will find yourself interacting with PCC staff, Service Users, representatives, and of course your supportive team.
Why Serco?
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that truly touch people’s lives;
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways;
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
Up to 6% contributory pension scheme
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more
Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion
Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
Interesting and enjoyable work
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
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