Job Title - Cemeteries Admin Officer

Location - Hampshire SO45

Contract - Temp 8 weeks

Hours - 30

Role summary -

This company is looking for a Cemeteries Officer to manage all day-to-day aspects of the Cemeteries and Burials Service ensuring that all burials and memorial installations take place in accordance with the companies policy and legal requirements.
The successful candidate will be responsible for creating and maintaining burial records and databases relating to Cemeteries and Open Spaces, ensuring health and safety inspections have occurred and are filed prior to an internment or memorial inspection, and advising the Open Spaces Officer with the progression of the company's policy, schemes, and regulations regarding Cemetery operations.

Key Responsibilities:

• Deliver the Cemeteries and Burial Service and inform the Open Spaces Officer in developing strategies for improving service delivery, customer satisfaction and future Cemetery provision.


• Maintain financial aspects relating to Cemeteries, including taking payments and maintaining records.


• Design and maintain appropriate databases and produce system reports.


• Maintain appropriate pages of NFDC website, ensuring consistency with Cemetery Regulations and communications policy.


• Ensure development and maintenance of paper and ICT systems to meet current and future needs of the Service, maintaining performance and statistical information as requested.


• Research, develop and utilise knowledge gained in the application of burial and exhumation legislation and will advise members of the public, Elected Members, Funeral Directors and outside Professionals on burial and memorial related matters.

Requirements:

• Good level of general education equivalent to at least 3 GCSE or equivalent including Maths and English at level C or above.


• Excellent interpersonal skills, high standard of written and verbal communication skills.


• Ability to handle enquiries and the bereaved with respect and in an appropriate manner.


• An experienced administrator with at least 3 years' experience within a customer services environment.


• Competent IT skills, with knowledge of Microsoft Office, Word, Excel and Access.


• Current driving licence.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk