Change Manager

Job Introduction

We're expanding our Transformation team and looking for two experienced Change Managers to join us!

As a Change Manager, you'll work in collaboration with the business to ensure colleagues embrace change, maximizing the benefits of any initiative through increased adoption. You'll conduct change impact analysis, assess and manage key stakeholders, identify potential resistance to change, develop and implement effective communication plans, and create and deliver training and engagement.

With Change Management, we ensure the clear definition of quantified measures to track business benefits post-project delivery. We'll track benefits, including those responsible from the business for project solution and process adoption and benefit tracking and reporting.

The position is based at Junction 41 in Wakefield, just off the M1, with free parking, and offers a flexible, hybrid way of working. However, all colleagues are required to work in the office for a minimum of 1 to 2 days per week, with the expectation of added attendance when needed.

Join our team as we drive change and growth. Apply now!

Role Responsibility

Focusing on the people side of change, produce and oversee the key deliverables for change management including change impact assessments, stakeholder maps, communication and engagement plans, change plans, training plans, training needs analysis training materials and adoption tracking

Create communication and training plans to enable smooth implementation of the project strategy, sharing with relevant stakeholders to gain buy in

Support the design, development, delivery and management of joined up communications and work with the internal comms team to maintain a central view of when various projects and initiatives are impacting stakeholders

Support project teams in integrating change management activities into their project plans with measurable critical success factors for the adoption of change

Engage with key stakeholders of change to ensure they are fully supported in the understanding, implications and benefits of the change through the appropriate support mechanisms e.g., online support training materials

Champion and coach leaders in helping them fulfil the role of change sponsor

Provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions

Work with the People Development team to ensure training initiatives align with the needs identified in the Change Impact Assessment

Complete change management assessments to measure adoption, sustainability and reinforcement

The Ideal Candidate

Experience in change management principles and methodologies

Ability to influence others and achieve common goals

Excellent communication skills and ability to build strong relationships

Great organisation, project and time management skills

Able to build trust and rapport to develop effective relationships, with a focus on key stakeholders

Ability to clearly articulate messages to a variety of audiences in a variety of styles and media

Must be a team player and able to work collaboratively with and through others

Customer focused; putting customers at the heart of everything you do

A role model, setting high standards and always leading by example

Flexible, able to adapt style to suit a given situation

About the Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.  

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

Benefits

25% Card Factory colleague discount in-store and online

Save As You Earn scheme

Financial Wellbeing Support       

Financial Education Tools

Salary Advance

Seasonal incentive schemes

Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together

Discounted gym memberships and mobile phone contracts

Discounts across 100’s of UK retailers

Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing

Enhanced Family leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies, please.

Sportswift Ltd T/A cardfactory