Cleaning Project Manager - Facilities Management

We are currently working with a specialist Cleaning & FM business to recruit a Senior Project Manager to oversee a number of contracts across the country. Ideally the individual would be based roughly around the West Midlands or North West area 

The role:

The role is responsible for coordinating teams of technicians to deliver the required level of services to customers and is a hands-on position. The role will closely work with the Operations, Helpdesk and Commercial teams in assessing jobs and ensuring that the right skills and equipment are in place during the project. This role also has the responsibility to attend potential new business opportunities and provide the commercial teams with the associated materials and labour costs required to meet the requirements of the job. 

Key responsibilities:

• Pre organisation of project ensuring right equipment and tools are on site at start of job
• Start project team on day one ensuring full specifications is debriefed to the lead technician and ensure all project teams are debriefed, and RAMS are fully read and signed by all
• Daily communication with lead and customer to ensure project runs smoothly.  
• Manage teams of technicians and labour supply e.g. agency to deliver services to clients
• Proficient at carrying out specialist cleaning tasks at an appropriate certified level
• Attend clients’ sites to assess and estimate costs for delivering a project with timelines
• Work with commercial teams to ensure projects are aligned to the needs of the customer
• Meet and update customers on progress of works and agree dates prior to project start
• Identify solutions to reduce time and cost in all areas such as equipment hire and labour
• Monitor productivity levels of labour on jobs and ensure that it meets the planning schedule
• Be competent at working with excel and planning tools to monitor progress of projects
• Provide daily updates of progress on projects to the operational management teams
• Ensure that the Health & Safety requirements are implemented and adhered to by all staff
• Liaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicing
• Support staff with any training and/or development needs in specialist cleaning jobs
• Coach, motivate and support staff at all times encouraging teamwork and collaboration
• Check all staff have the appropriate PPE and that risk assessments have been read in full

Candidate requirements:

• Previous experience in the FM cleaning sector is desirable
• Good understanding on pricing jobs in the specialist cleaning industry
• Held senior technician/supervisory roles in the service industry.
• Ability to establish and maintain good client relationships, both internally and externally
• Understands and agreeable to work different hours/shifts to include nights/weekends
• Excellent communication skills (verbal and written)
• Highly customer focussed and always looking to deliver a high quality of service for clients
• Capable of delegating duties and tasks to other staff and monitoring performance
• Competence in Microsoft Office products especially Outlook, Word and Excel