Client Manager

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary, please apply...

Job Details

Client Manager - Brand

London / Warwick

Hybrid or remote working

Kantar is the world’s leading data, insights and consulting company. We have a complete, unique and rounded understanding of how people think, feel and act; globally and locally in over 90 markets. By combining the deep expertise of our people, our data resources and benchmarks, and our innovative analytics and technology, we help our clients understand people and inspire growth.

Our Insights Division is in the business of human understanding. We work with the biggest brands in the world, ranging from Adidas to TikTok and HSBC to Unilever, helping them understand their customers and take the right decisions in relation to opportunities and challenges across Brand, Creative, Media, Innovation, Customer Experience, Consulting and Analytics. We have over eight hundred colleagues across the UK and Ireland, based either in our offices or remotely; part of a global company working across over one hundred different countries.

THE ROLE:

The Brand domain is the largest within Kantar’s Insights division, and with a continual stream of new client wins alongside the renewal of existing client work, just keeps growing! We help clients navigate the challenge of balancing both long-term and short-term success through the most comprehensive understanding of what motivates people and what drives business growth in the industry.

As a Client Manager, you will develop collaborative strategic partnerships with your clients. Our Client Managers immerse themselves in their clients’ worlds to really understand the strategy, experiences and competitive context of their brands to deliver industry-leading guidance on how to grow.

Our goal is to not just help our clients win, but to keep winning. As such, we utilise a broad range of data sources, striving to blend a variety of sources and types of data to deliver unparalleled insight. You will be at the forefront of driving this insight and also have the opportunity to contribute to the development of new client initiatives. It’s an exciting, dynamic and evolving role.

KEY RESPONSIBILITIES:

What will you be doing day to day?

What does it take to be successful in this role?

We’re looking for people who have a passion for their role and the ability to thrive. However you’ve got here, via university or not, whether you’ve seen it all before or are making a transition from a different industry, we want to hear from you!

Find out more about Kantar’s UK & Ireland Insights division here

OUR BEHAVIOURS

Our behaviours sit at the heart of our culture; the ‘how’ that enables us to deliver the ‘what’. As foundations for us all to build on, they are a living, breathing part of how we act and underpin everything we do; helping us deliver a positive client impact, and an amazing colleague experience.

Cultivate a Growth Mindset: Taking opportunities to learn, grow and inspire others, as well as putting ideas into practise to help the business succeed

Embrace Purposeful Collaboration: Collaborating proactively with colleagues, with clear purpose, towards positive client impact

Help others to Flourish: Facilitating a great employee experience by giving others room to grow, explore and achieve - with respect and encouragement

WHAT WE OFFER:

Kantar is committed to supporting the wellbeing of our colleagues and their family members in order to create a positive working environment where we can all thrive. We design and provide benefits to show that we value our people and are flexible for their diverse needs.

Benefits include:

Competitive compensation: 25 days annual leave, with an option to sell or buy additional days, pension, life assurance and healthcare cover as standard - and a wealth of additional flexible benefits on offer

Flexible working: Our Flexible Working Policy encourages staff to work in the way that suits them best

Employee Assistance Programme (EAP): Providing you and your family with access to professional counselling services and wellbeing support when needed

Paid charity days: Two paid days per year to undertake volunteering work at a charity of your choice

Location

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.