Co-Ordination Support Officer

You will be providing administrative support to social care professionals.  This permanent opportunity offers excellent benefits and you will be fully supported with a comprehensive induction programme and opportunities for further learning.

Working in Adult Social Care is challenging and rewarding, and our Co-ordination Support Officers undertake a vital role. 

What will be expected from me?

As part of the team you will hold:-

• Excellent IT skills including Microsoft Word, Outlook, Excel and the ability to learn new IT systems quickly and input data accurately.
• Knowledge and understanding of administrative processes.
• An excellent telephone manner with good customer service skills.
• Great team working skills with excellent organisational and time management skills.
• Minute taking experience, or a willingness to learn.
• Experience in diary management, planning and organising work for self and others.
• Excellent communication and interpersonal skills.

*This list is not exhaustive and outlines some key responsibilities

1. Support operational teams by dealing with payment queries, liaising with finance departments and care homes where appropriate.

1. Provide a range of administrative tasks some of which may include investigating, validating and inputting data, typing, diary management, photocopying, producing correspondence and liaising with relevant individuals.

1. To contribute to the maintenance of effective communication systems by both receiving and giving accurate messages/information to all levels of colleagues, partners and members of the public.

1. Deal with the administration of a range of financial tasks which are relevant to the grade of the post, this may include processing and ordering goods and services, processing invoices for payment, dealing with petty cash, completing pricing matrix, following relevant policies and procedures.

1. To arrange meetings, reviews and conferences including room bookings, agenda and documents preparation, attend meetings and produce minutes within required timescales and circulate approved minutes. 

Essential requirements:

• 4 GCSE at grade “C” or above or equivalent level qualifications or relevant experience in a similar role.
• ICT Qualification such as EDCL, ICT GCSE or equivalent experience. 

What can I expect?

• 26 or 31 days holiday plus 8 Bank Holidays. (Depending upon length of service)
• Support and access to high-quality training programmes to progress your career to the next level.
• We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work life balance as well as supportive leadership.
• Access to Wellbeing Coaching if required, Support for Carers, a Sense of Belonging.
• Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
• Local Government Pension Scheme (LGPS).
• Great range of benefits including discounted membership to our excellent leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme, eligibility to apply for a Blue Light Card and many more.

For further information please contact Annette Russell on 07917232243

Want to Know More?

If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Leanne Swithenbank.

Tel: 01924 307798

E-mail: lswithenbank@wakefield.gov.uk

E-mail Correspondence

All correspondence regarding interviews and application progress will be sent via the e-mail address you have registered on this site with.

Please add the e-mail addresses below to your contacts or safe-senders list / check your junk mail folder to ensure that you don't miss important information regarding your application.

jobs@wakefield.gov.uk

hrdirect@wakefield.gov.uk

Safeguarding

Wakefield Council is wholly committed to ensuring children and vulnerable adults are fully supported and safe. We are dedicated to the safeguarding of all children and vulnerable adults whilst promoting their welfare. We expect all staff and volunteers to share this responsibility.

Fluency Duty

This post is subject to the Fluency Duty under Part 7 of the Immigration Act 2016. The post-holder is required to demonstrate an appropriate level of fluency under the duty as detailed within the job specification for the post. 

Probation

In accordance with the Council Probation Procedure this post is subject to a 6-month Probationary Period.

Diversity

Having a diverse workforce that is reflective of the communities we serve helps us to achieve the best outcomes for all. We encourage applications from everyone and actively seek to ensure that everyone feels included in the workplace so that we can make the most of our differences.

About Wakefield Council

Want to find out more about Wakefield Council, click here.

Happy to talk Flexible working