Colleague Engagement Manager – Events

As an events professional, you’ll design and deliver flagship engagement activities to achieve optimal outcomes aligned to Nationwide’s strategy and purpose.

You will be responsible for overseeing all aspects of event planning, coordination, and execution; delivering memorable experiences to help increase employee sentiment and secure a cultural shift.

You will be part of our Colleague Engagement team and work alongside, strategy and insights, digital production, and communications professionals.

This role is within the Customer Brand and Engagement Function, which is responsible for building and maintaining Nationwide’s brand and reputation both for customers and colleagues.

This role is a permanent role within the Colleague Engagement team who strive to increase all-employee engagement, drive advocacy, and build commitment to Nationwide’s purpose, strategy, and underpinning priorities. They proactively inform colleagues; ensure they’re connected to the needs of customers and act as ambassadors of Nationwide’s unique position as a mutual

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
This role requires you to travel into the office 2 days a week to our offices in Swindon

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You’ll deliver and oversee compelling colleague & customer events in alignment with our Blueprint, specifically the Annual Awards, AGM and Leadership events.

You’ll support and guide business stakeholders to deliver their key messages by creating clear, engaging and commercially focussed content driven by insight.

You’ll use core engagement measures to continuously enhance the colleague experience across our events. You’ll monitor and address feedback to continuously improve colleague sentiment.

You’ll work with internal stakeholders and external suppliers to curate strategic and creative experiences for colleagues.

You’ll utilise a variety of media, inclusive of high-end video content and presentations to engage audiences and deliver impactful storytelling.

About you

• Extensive experience leading large-scale events, from inception through to delivery.
• Exceptional skills in project and logistics management, ensuring our colleagues and customers have the best event experience throughout the planning process and when onsite.
• Strong track record of creating, monitoring, and delivering an event within budget whilst driving cost efficiencies.
• Strong track record of working collaboratively across a variety of stakeholders, demonstrating the ability to engage and influence up to Board level.
• Strong experience in contingency planning with the ability to predict and understand potential risks and proactively take action to mitigate them.
• Confident taking briefs and building / presenting proposals to key stakeholders across the Society.
• Ability to create high end videos, inclusive of briefing stakeholders, planning, scripting, and working with agencies to bring the creative vision to life.
• A trusted and passionate team player who is dedicated to driving brilliant outcomes for colleagues and customers.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Gympass – Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.

As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Please note that should you be successful in securing this role the job title on our internal systems will be Colleague Engagement Manager.

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