AddressAt Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance.
By creating a one-stop-shop for all business essentials, our purpose is to ‘earn the lifetime loyalty of British businesses’.
To support our continued growth and exciting plans, we’re looking for a Commercial Manager, New Business to join our team and manage New Business performance for our inbound energy customers.
The Energy commercial team are responsible for full P&L performance of Bionics' largest product - sitting at around 90% of revenue. We are often the central point of cross-functional teams, able to operate well with many different colleagues across Sales, Tech, Project Management to name a few. What we deliver is very tangible – you will see the results of your tests/changes usually within a month, providing a great platform for learning and both professional and personal development.
The role
This is a fantastic opportunity to join a dynamic, fast-growing business with a focused vision towards delivering the best service to our customers.
Bionic has a unique customer proposition that mixes our digital journey with agent superpowers to navigate customers through the complexity of the Energy market. This is a highly cross-functional role to identify and activate improvements across the Inbound New Business Journey. This includes driving traffic (marketing, Pay Per Click strategies, partnerships), online journey performance (Product, UX, tech) and sales conversion (sales, tech, commercial). You will be working with almost all areas of sales and business operations, gaining a high level of exposure to the Exec team as you deliver a key part of Bionic’s strategy.
The successful candidate will be experienced and confident working with a wide variety of stakeholders and managing cross-functional teams to deliver change. Overall a highly motivated and determined individual with a desire to contribute significantly to the success of the company. You will have a background in managing journey performance or project management, in either the B2B or B2C space, with quantifiable experience working with sales leadership and tech functions
Day to Day Responsibilities
- Own performance of the Inbound New Business channel
- Co-ordinate between the wide group of New Business stakeholders, managing & communicating the overall New Business roadmap of initiatives
- Regularly review performance across the end-to-end performance funnel, to identify opportunities & react to performance changes
- Implement solutions to improve New Business deal number through developments to our proposition and operational processes.
- Commercial leader for tech initiatives in the New Business space – driving the proposition & making decisions to maximise commercial performance
- Manage a team of 1-2 analysts, collaborating on the plan and execution required to deliver growth
Requirements
You’ll be able to demonstrate:
- Excellent communication skills with proven ability to manage relationships across multiple/senior stakeholders.
- Proven ability of end-to-end project management
- Experience of leading diverse cross-functional teams across sales, tech and commercial
- Strong drive to achieve results, strong-willed, motivating, and cool under pressure.
- The ability to work in fast paced environment, be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders.
- Analytical, keen understanding of performance marketing and business success KPI’s
- Able to review performance, analyse trends and identify root causes using a range of reporting suites (Salesforce, GA and Tableau)
- Experience managing performance of web journeys and sales conversion
The key characteristics needed to succeed in this role will be:
- Comfortable with change in a fast-paced environment
- A commitment to delivering the highest standards of work.
- Thrives in a high challenge, high support environment.
- An unrelenting desire to build upon a successful track record, ability to quickly learn new processes.
- Unquestionable appetite to learn, improve, win and share formula to success with others.
The interview process:
- Initial conversation with our Talent Acquisition Team
- 1st stage interview with the Hiring Manager & Senior Commercial Manager
- 2nd stage task-based interview with some of the wider stakeholders
About Bionic Group
Bionic has over 800 people working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.
We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves.
Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward.
Benefits
We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.
Enhance your health & wellbeing
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
Taking time away from work ️
- 25 days annual leave plus the 8 UK bank holidays, increasing with tenure
- 1 paid family/religious day of leave per year - following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
Family matters: for the special moments
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years' service
- Flexible working options & a hybrid work approach
Financial wellbeing
- Auto-enrolled salary sacrifice pension scheme
- Life assurance
- Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
Recognition
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
- Long service awards
