Company

Paragon Banking Group PlcSee more

addressAddressSolihull, West Midlands
type Form of workPermanent
salary SalaryNot Specified
CategoryEducation

Job description

Let’s grow together!

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. We are looking for a Consumer Duty Manager, so if you are looking for an opportunity to grow in a fast-paced, friendly environment, we’re looking for you!

We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let’s grow together …

What you’ll be doing

  • You will be the subject matter expert for Consumer Duty in the first line supporting various business functions and product lines
  • Focusing on good outcomes for customers, you will engage with key operational business functions, in terms of implementing and embedding our Consumer Duty requirements.
  • Support Business leads with planning and coordination of Communication Review on an annual basis. i.e. agreeing the 12 month plan, monitoring the process and ensuring reviews and insight testing are carried out/appropriate.
  • Leading or supporting business change projects from a Consumer Duty/conduct risk stand point.
  • Own and enhance the MI structure for Consumer Duty Dashboard/Reporting and support production of the Annual Board Report

Request

What you’ll bring to the team

  • Apply professional judgment to identify, diagnose and resolve essential regulatory and conduct focused changes with a sound knowledge of the Consumer Duty and its requirements.
  • A customer focused mentality, able to challenge, support and work collaboratively with multiple areas across Paragon.
  • Leadership skills (teamwork, models our company values, managing performance etc)
  • A proven track record of pragmatic solutions delivery as well as operational development and relationship management
  • The ability to build strong relationships with key business partners.
Working Hours
 
Hybrid role Monday to Friday - 37.5 hours per week

Benefits

Paragon perks Generous holiday allowance, with a day off for your birthday! Paid community volunteering Company-wide, profit-sharing bonus Pension plan - we’ll contribute up to 10% of your annual salary Life assurance and personal accident cover Be flexible We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home. Be yourself We welcome diversity and we care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Formed in 2020, our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience and ideas to build a more equal, diverse and inclusive business. Be heard We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future. Be well We offer a range of support to help you care for your wellbeing, from our free Employee Assistance Programme to our qualified Wellbeing team who are on hand to connect you with the help you need to get more out of life. Be better We want you to reach your potential and, as an Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager. Be a part of it! Our employees tell us that the best thing about Paragon is the people! So, if you’re looking for an energetic, friendly team with a great set of values to help you take the next step in your career, apply now and let’s grow together!  
Refer code: 3465422. Paragon Banking Group Plc - The previous day - 2024-06-28 13:50

Paragon Banking Group Plc

Solihull, West Midlands

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