Accounts Support Executive
Location: Knaresborough, HG5
Salary : £26,000 per annum
Hours: 09:00 – 17:00 Monday to Friday
Permanent position
Total Recruit are recruiting for an exciting new opportunity as a with the UK’s leading orthopaedic support and brace brand.
Duties include:
- Collate the raw data from customer online portals to populate existing internal KPI reports and distribute internally.
- Research and record competitor and promotional activity, online and in the retail store environment.
- Complete as necessary, all customer specific forms.
- Populate and share information with the operations team for any planned activity including anything that impacts stock availability or changes to requirements
- Support the commercial team in the preparation and delivery of customer presentations and brand days.
- Record all invoices for approval and ensure back up documents are requested from the customer
- Manage and track the customer service levels by using the online portals and liaise with supply chain when the necessary stock levels are not maintained to meet these target levels.
- Co-ordinate, record and distribute to relevant stakeholders, the annual promotional plan of the full customer base.
- Co-ordinate and distribute brand samples or packaging as necessary to customers and suppliers.
- Liaise with our visual merchandising partners to support the successful launch of instore campaigns.
- Co-ordinate and provide product imagery or content requirements for marketing activities
- Maintain and update the contact database of our customers and potential customers.
Skills Required:
- Relationship building is key to ensure collaborative win-win relationships are established.
- Ability to communicate both verbally and written communication with colleagues and customers
- Prioritising workload to meet defined objectives or deadlines. With a thorough and methodical approach
- Good planning, time management and organisational skills
- Ability to work calmly under pressure with the ability to show initiative and attention to detail
To apply : Please forward your CV to jobs@totalrecruitltd.co.uk
Total Recruit Ltd is acting as an Employment Agency in relation to this advert