Address
Form of work
SalaryWe are looking to recruit enthusiastic, forward thinking individuals to the residential Contracts Team, within Financial Support Services.
The Financial Support Services (FSS), based at Britannia House in Bradford’s city centre is made up of four teams with specific functions linked to the Departments responsibilities set out in Sections 14, 17 and 69-70 of the Care Act 2014.
Some of the key duties of FSS are making payments to providers that are delivering care and support services to vulnerable adults in the district, ensuring people receiving those services are financially assessed to contribute towards the cost of the service, which could be in their own home or in residential and nursing placements.
FSS is also responsible for supporting people who are unable to manage their financial affairs or do not have others in their life that can help them to do so.
The Contracts Team are responsible for providing financial services to people who are entering residential care and for people who choose to meet their care needs using the Direct Payments scheme.
As a Contracts Officer you will be involved in the preparation of contracts and payments to residential care providers and for people who are receiving direct payments.
You will carry out financial assessments, financial reviews and will be responsible for implementing and overseeing the deferred payments scheme.
You will require:
- Maths and English GCSE grade A-C as a minimum
- Experience of working in a computerised environment preferably within a Customer Service environment, including providing information and advice via the telephone.
- Experience of using complex IT packages and the ability to extract and manipulate data.
- Must be accurate and able to demonstrate good numeracy and literacy skills.
- Be able to look at and compile complex and detailed information and relay this in various formats to service users, relatives, care providers and other key stakeholders.
- The ability to adopt and actively contribute to a process of continuous improvement within the service.
- Experience in problem solving and analysis of complex information
- Some knowledge of DWP Benefits would be advantageous but is not essential
The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016 requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.
The criteria under special knowledge and experience on the job profile which is shown in this advert outlines what level of fluency you will be expected to demonstrate. Therefore, it is essential that you provide examples in your application.
Bradford Council is moving towards a hybrid working model, flexibly combining time working at home and in the office.
An enhanced disclosure check with the Disclosure and Barring Service will be undertaken for this post
Previous applications need not apply
For further information regarding this post please contact:
Adele Charlesworth, Principal Contract Officer Email: Adele Charlesworth - Adele.Charlesworth@bradford.gov.uk Tel: 01274 43 9621
Closing Date: 7th February 2024
Contract Officer Job Profile.doc
To apply please click the Apply Now link below.
