Contracts Officer

Contract Officer – Wayleaves
£31,375 - Beeston, Nottingham - Perm

About Us

Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.

This role

A wayleave agreement is a written agreement between a contractor and MTVH as the property owner. They are needed where a utilities (such as internet) provider has a request to install or repair their equipment inside a property where services are provided to people who aren’t the legal owner of a building, such as a block of flats (for example, providing services to an MTVH tenant).

As a contract officer you will be responsible for co-ordinating and organising the delivery of existing and new wayleaves in order to deliver services to MTVH properties. You will be the main point of contact for external partners and internal stakeholders; managing the relationship and process to ensure timeliness of the process.

Key Responsibilities

• Oversee and facilitate wayleave agreements.
• Manage and coordinate timeframes to conclude the wayleave agreements and escalate any major delays to the business.
• Develop strong working relationships with the property and compliance teams to ensure on-time delivery for the requested wayleaves.
• Provide wayleave support, training and guidance to the business where required.
• Review the wayleave processes and suggest improvements to the business.

Please see attached job specification for full details

What you'll need to succeed

• Good working knowledge of the regulatory framework governing compliance; repairs; sustainability or planned workstreams that you will be responsible for
• Experience of working with contractors
• Organised and prioritises work to meet deadlines in a pressurised customer service environment.
• Use information gathered to diagnose problems, draw logical conclusions and suggest clear and practical solutions based upon your analysis
• Experience working with data
• Excellent PC skills including Microsoft Office packages Outlook, Word and Excel

Please see attached job specification for full details including personal competencies.

What you need to do now

If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.