Address
Form of work
SalaryMy Client is an international metals business with a worldwide reputation for quality and due to continued growth they are looking to recruit a Contracts Administrator on a full time/permanent basis for their site near Sutton Coldfield.
Working a 40hr week - Monday to Friday 8:30am to 5pm Monday to Friday, the successful candidate will become a part of a high performing team with continuous training and development available.
Responsibilities
To support the Contracts Manager in administering contracts and long-term agreements held by the company.
Provide a high level of service and ensure their contractual obligations are consistently met.
Main duties
- Respond to client queries in timely manner
- Order processing - Accurate order entry - Accurate stock allocation using FIFO principles o Use of cut planner software - Timely releasing of orders to warehouse to ensure on time delivery
- Process & upload customer forecasts monthly
- Manage customer inventory profile, ensuring the correct amount of stock is reserved
- Obtain quotes from suppliers for materials where necessary
- Raise purchase requisitions in relation to forecasts and orders
- Manage customer outstanding order books
- Monitor incoming stocks and proactively inform clients of any potential delays
- Monitor credit line. Where necessary communicate with accounts and client to proactively resolve any issues
- Develop sound product knowledge to ensure opportunities are maximized
- Record customer interaction on CRM
- Cover customer accounts during colleague's leave and travel
- Unearth additional prospects and value-added opportunities with clients
Person specification
- Customer facing experience in a similar role
- Very good understanding of Microsoft Office, Outlook and Excel
- Excellent analytical and organizational skills
- Strong mathematical and IT skills
- Ability to write reports
- Ability to work to a high degree of accuracy
- Good understanding of business
- Strong customer relationship skills
- Presentation skills
- Ability to work under pressure and meet deadlines
- Attention to detail
- Able to communicate with individuals at all levels
