AddressCreating original and innovative luxury soft toys, Jellycat combines luxurious fabrics with quirky and cute designs and sells its products online and via stockists throughout the UK, Europe and the rest of the world.
Jellycat have an exciting opportunity for a Credit Control Assistant to join our ever growing Finance Team! Entry level/graduate applicants who are enthusiastic about a career in Finance are encouraged to apply for this rare opening. This is a varied role and you will have a rewarding cross-over position serving as a key link between the sales and finance teams.
You'll be;
- Managing internal and external relationships between both customers, sales and finance teams.
- Working in an international context, with multiple languages, cultures and currencies.
- Managing and documenting payment communications with European customers
- Managing daily automatic emails
- Keeping 3 inboxes up to date
- Involved in different Finance and teams projects
- Supporting the whole Credit Control Team
- Liaising with internal departments (Sales, Customer Service, Logistics, Orders, etc)
- Supporting Credit controllers when needed
You'll have;
- A positive can do attitude
- Organization and prioritization skills
- Strong customer service skills
- Solution based problem solver mindset
- High standard of computer literacy
- High attention to detail and accuracy
- Strong verbal and written communication
- A team player attitude
- Proficiency working with multiple currencies
- Excellent communication with customers via phone and e-mail
- Excellent communication with other Teams
- Proficiency in English, an European language would be an asset
- Strong ability to identify and resolve customer queries
- Experience working in a similar role
- University studies in Finance, Economics or Accounting
- Experience using SAP Business One
