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SalaryMy IT client are looking for a Credit Controller to join them on a permanent basis. This role will also involve you wearing a couple of different hats within Customer Service, so they are looking for someone who is happy to roll up their sleeves and get stuck in.
You will be part of the credit control team and will be responsible for the some of the following:
- Actively contact customers who are late with their payments and request prompt payment
- Follow escalation processes when a customer continues to miss payments to ensure debt is eventually collected
- Work with customers and other internal departments to resolve issues preventing payment
- Issue ad hoc invoices and credit notes following authorisation process and request refunds where required
- Posting of daily cash receipts to sales ledger accounting software
- Reporting daily cash in/trade debtors to management
- Answer calls and emails from customers
- Cover team members and other companies debtors when required
They are looking for someone with a positive can-do attitude, strong customer service skills who is IT literate with excellent attention to detail.
If you would like to find out more about the role and my client please send your CV to the relevant email address.
