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Form of workWe’re currently seeking a Credit Contoller to join our MCR office in Manchester. This is an exciting opportunity to join a fast paced thriving business with opportunities for growth and development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we'd love to hear from you.
MCR Property Group is a leading independent real estate investment and development company, we have a strong UK presence with offices in key cities like London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new residential and industrial projects and managing a diverse portfolio, which includes around 5,000 residential plots and commercial/industrial assets exceeding £2 billion in value.
We are looking for a skilled Property Credit Controller to manage the credit control function within our residential and commercial property divisions. In this role, you will be responsible for ensuring the timely collection of outstanding rent and fees from tenants, maintaining accurate records, and resolving any payment discrepancies. The ideal candidate will have a strong background in credit control, excellent communication skills, and a commitment to maintaining positive tenant relationships.
Responsibilities
- Monitor tenant accounts to ensure timely payment of rent and fees.
- Communicate with tenants regarding outstanding balances and payment schedules.
- Review and analyse tenant payment histories and identify trends or issues.
- Setting up new tenant accounts on the system.
- Implement effective debt collection strategies to minimize arrears.
- Make regular phone calls to tenants who are in arrears.
- Send reminders, statements, and notices to tenants with overdue accounts.
- Initiate legal actions or escalate cases to collection agencies when necessary.
- Maintain accurate and up-to-date records of tenant accounts, payments, and correspondence.
- Prepare regular reports on the status of tenant accounts for management review.
- Respond promptly to tenant inquiries related to their accounts.
- Provide clear and courteous explanations of billing and payment matters.
- Negotiate and establish payment plans with tenants as needed.
- Prepare and present periodic debt reports and analysis to management.
- Provide insights and recommendations for improving credit control processes.
Requirements
- Relevant qualification in Finance, Accounting, or a related field preferred.
- Proven experience in property credit control or a similar role.
- Some knowledge of property management software and financial systems. Training will be provided on our proprietary software.
- Good experience working with Microsoft Office suite.
- Excellent communication and negotiation skills.
- Ability to work independently and as part of a team.
- Knowledge of relevant legal and regulatory requirements.
- Strong problem-solving skills and a proactive approach to debt collection.
MCR Benefits
- 23 days holiday plus bank holidays, increasing by 1 with every completed year to a maximum 25 days
- Birthday off
- Free Gym Access
- Dress down on a Friday
- Free eye test voucher
Please note we do not offer hybrid/remote working options, this role is office based/on site depending on your role.
