Address
Form of work
SalaryWe have a brilliant opportunity to join one of East Anglia’s best financial services companies, that offers a modern and dynamic working environment. The successful candidate will work as part of the Recoveries Team, maintaining outstanding customer relationships while implementing the collections policy throughout the repayment phase of the business loan journey.
Responsibilities:
· To work with the Finance Department to ensure correct totals and interest charges are charged.
· Escalate relevant accounts to appropriate stakeholders where necessary.
· Contact customers in a professional manner, ensuring compliance with the appropriate policies and ensuring no reputational risk to the organization.
· To mitigate credit loss and preserve value by taking appropriate action on a case-by-case basis.
· To action credit reviews that other parties have escalated.
· Monitor and evaluate the escalated credit reviews and review process/es.
· Review data provided by Credit reports and check on all early warnings.
Skills & Experience:
· Professional and confident manner with a good understanding of recoveries.
· An excellent communicator
· Able to act on your initiative while complying with company policies.
· Strong analytical, administrative, and organisation skills and great attention to detail.
· Able to deal with confrontation while remaining assertive.
Benefits:
· A competitive salary
· Company-wide pension scheme
· Generous Holiday Entitlement
· Private healthcare
· Perks & Discounts – access to exclusive discount codes and offers on thousands of high-street and online stores.
· Professional Development including training courses and qualifications
· Free Breakfast Every Day
· Regular Team Social events and an annual summer party
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