Credit Control

Credit Controller
Job Type: Full-time
Location: Sudbury, Suffolk, CO10
Hours: 40 hours per week, Monday to Friday, 08:00 to 17:00
We are seeking a dedicated Credit Controller to take on the overall management of our company’s debtor ledger, including reporting on its status and highlighting any necessary escalations. This role is integral to ensuring that customer credit accounts are settled within agreed terms and requires a candidate with a high degree of competency in analytical thinking, troubleshooting, and problem-solving. Additionally, the role involves assisting with and providing cover for other duties within the accounts department.

Day to Day of the role:
Chasing debt via telephone and/or written communications.
Negotiating repayment plans where necessary.
Vetting new account applications and managing credit checks.
Setting and reviewing credit limits.
Liaising with solicitors for debt recovery.
Managing automated cash procedures and reconciling payments and bank accounts.
Issuing statements, invoices, and credit notes.
Addressing and resolving customer queries.
Managing returns and coordinating with internal staff and customers regarding returns.
Building and maintaining good working relationships with internal staff and customers.
Undertaking additional tasks within the department as required.
Required Skills & Qualifications:
Proven experience in a Credit Controller role.
A proactive and customer-focused approach to the collection of money.
Familiarity with SAP Business One is highly advantageous.
Knowledge of Sage Pay (Opayo) is desirable.
Proficiency in Microsoft Office.
A flexible approach to work, with the ability to manage priorities and meet deadlines.
Strong problem-solving skills.
Excellent verbal and written communication skills.
A team player with good interpersonal skills.
Strong organisational, numeracy, and analytical skills.
Benefits:
Competitive salary.
Opportunities for professional development.
A supportive team environment.
A role that offers variety and the opportunity to develop a broad range of skills.
To apply for this Credit Controller position, please submit your CV to