Crm Marketing Manager Ftc

CRM MARKETING MANAGER (FTC)
MANCHESTER (hybrid - 2 days in office)
UP TO £45,000

Do you have a passion or CRM and delivering powerful customer communications?
Are you interested in working in a forward-thinking business that's tech and data-driven?
Keen to hit the ground running and add value for a year-long project cover?
Have a read of this CRM Manager role!

THE COMPANY:

This is a UK insurances provider that's keen to best utilise their CRM systems and make the most across the customer journey. They provide a range of offerings to their customers, so they have something for everyone! Supporting their staff as much as their customers, this is a great opportunity for someone wanting to join an excellent team.

WHAT WILL YOU GET TO DO?

You will be joining as a CRM Marketing Manager on a 12-month Fixed Term Contract with the potential to extend. Your role will cover:

• Creating and deploying effective customer campaigns across the omnichannel journey that help maximise revenue
• Understand the customer database, looking across customer acquisition, retention, engagement and churn
• Managing a small team of experienced Marketing Executives, overseeing their work and acting as a lead on projects and processes
• Analysing campaigns to assess performance and success, applying what you learn to future campaigns and the marketing strategy

WHAT WE'RE LOOKING FOR IN YOU

You will be expected to have:

• Experience of at least mentoring and coaching
• Previous CRM experience in an omnichannel setting, with particular strengths in email marketing
• Worked across core projects like customer segmentation, personalisation of campaigns, automation, and understanding the customer journey across different touch points
• A positive attitude and proactive work style, eager to get stuck in and take the initiative, showing the value of CRM to the business
• Excellent communication skills for liaising with the team and senior leadership

WHAT'S IN IT FOR YOU?

• Base salary up to £45,000
• Wider benefits package including pension, holidays, etc.
• Hybrid working - 2 days a week in the lovely office environment!
• Autonomy to make this role your own in an environment with no bureaucracy or red tape restricting your ideas!
• Opportunity to step into line management and progress your career
• Be empowered to make changes - the SLT want to hear your ideas and suggestions, and they welcome the knowledge you could bring

HOW TO APPLY:

Please register your interest by sending your CV to Alanah Chambers via the Apply link on this page.

Please note:

• this role is only available to candidates with the existing full right to work in the UK, as the company is unable to provide sponsorship
• I am unable to respond to every applicant - if you do not hear from me in 7 days, please take it as you have been unsuccessful on this occasion