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SalaryAre you looking for a permanent full-time role as a Customer Care Advisor? Would you like to work within a highly reputable and well-established company with ambitious growth plans. Is Dewsbury, West Yorkshire convenient for you? If so, this could be the perfect opportunity for you!
Working within the Customer Service department, carrying out a variety of duties to include:
- Dealing directly with customers by telephone, email and occasionally face to face
- Responding promptly to customer enquiries
- Preparing and checking quotations
- Preparing and checking orders
- Obtaining missing information to be able to prepare quotes and sales orders
- Setting up new customer accounts
- Handling, logging and resolving customer complaints
- Booking in deliveries and updating them on the status
- Sending out brochures and samples
- Communicating and coordinating with internal departments
You will have:
- Previous Customer Service and Administration experience
- Strong verbal and written communication skills
- Have a confident and professional telephone manner
- Strong IT skills
In addition, you will be able to manage your time efficiently, be proactive and have a flexible attitude
The hours of work are 9am – 5pm Monday – Thursday and 9am – 4.30pm on a Friday.
If you are interested, please contact Helen IMMEDIATELY on 01274 865878 to discuss further.
Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.
