Customer Service

Customer Service Advisor
Location: Newcastle
Salary: 20,500 + Annual Bonus
Hours: Full-time, 36 hours/week
NO WEEKENDS
Your Opportunity:
Ready to redefine your career? Step into a key role in our dynamic Insurance department. It's not just a job; it's your path to a future filled with growth, fulfilment, and limitless possibilities.
Why Us:
We're committed to excellence, driving every aspect of our work.
Be the heart of our Insurance department, delivering unparalleled service to valued customers through inbound calls.
Perks:
Home working after training, Find the perfect balance between work and life.
Your Role:
Craft unforgettable customer experiences with exceptional listening and rapport-building skills.
Manage inbound calls efficiently, championing our digital channels for self-service.
Swiftly address customer concerns, and occasionally engage in outbound calls.
Masterfully resolve customer queries using your judgement.
You:
Previous Customer Service experience is an advantage, but we embrace talent from diverse backgrounds.
Your unwavering communication, listening, and empathy skills are your cornerstones for success.
Rewards:
Enjoy a 10% discount that increases to 15% every payday with our Colleague Clubcard.
Access round-the-clock doctors with our Virtual GP Service.
Embrace eco-friendly commuting with our cycle-to-work scheme.
Unlock fantastic offers and discounts on well-known brands.
Secure your future with our pension scheme and life assurance coverage.
Apply Now for an Extraordinary Future!
YOU MUST LIVE IN NEWCASTLE TO BE CONSIDERED
Note: Pre-employment screening checks include Right to Work in the UK, criminal record, and credit checks.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.