Customer Service Administrator (6 Month Contract)

Are you immediately available and looking for a new role?

I am working with a client who are based just outside of Richmond as they are recruiting for a Customer Service and Sales Advisor to join their team on a 6 month contract basis.

You will work in close conjunction with he sales team, speak with customer over telephone and email along with processing customer orders. You will ideally have experience of B2B sales however this is not essential.

Duties will include:

• Responding to customer enquiries via phone or email.
• Proactively speak with customers ensuring that you build a rapport and maintain high customer satisfaction
• Liaise with multiple departments to resolve customer issues, complaints, or concerns effectively and efficiently
• Respond to requests from other departments in support of high Customer Service and satisfaction
• Ensure sales process adoption & compliance while identifying opportunities for improvement.

Working hours: 9am to 5pm Monday to Friday

If this role is of interest, please click apply of for further information please contact Katie Kendall in the Northallerton office.