Customer Service Administrator

Customer Service Administrator
Tuxford, Full Time, Permanent
Salary Circa £24,000

Our Nottinghamshire based client is looking for an enthusiastic and organised Customer Service Administrator to join their team on a full time, permanent basis. This is a fantastic opportunity to join an established, growing business and be part of a small but busy team.

THE ROLE

As a Customer Service Administrator your responsibilities will include:

• Responding to customer emails and telephone calls regarding orders and deliveries.
• Responding to live web chat enquiries.
• Adding orders to a bespoke system.
• Working on quotes and creating orders.
• Assisting with organising transport for collections and deliveries.
• Placing orders with suppliers and raising PO’s.
• Undertaking benchmarking and competitor analysis duties.

THE CANDIDATE

The successful Customer Service Administrator Candidate will ideally possess the following:

• Good IT skills (Microsoft Office).
• Excellent telephone manner.
• Strong verbal and written communication skills.
• Well organised and the ability to multi-task.
• Work well in a team in an open office.
• Decisive and a problem solver.
• Ability to multitask and be self-motivated.

The following would be desirable however, is not essential:

• SEO experience.
• Google ads and analytics experience.
• Experience working on an ecommerce platform.

THE BENEFITS

• Free parking.
• Monday to Friday working with an early finish on a Friday.
• Annual leave increases with length of service.
• Birthday off.

Due to the location of the Client, a drivers licence would be required.

THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.

The services of Future Prospects are those of an Employment Agency.