Customer Service Administrator, Bath

Customer Service Administrator, Bath

REED Business Support in Bath is delighted to be working in conjunction with a Bath based firm in their search for Customer Service Administrator.

This role is based in the Finance team and working closely with the Credit Controller.

Permanent

Monday to Friday, 9-5pm (1 hour for lunch)

£22,000 – 24,000 + FANTASTIC BENEFITS

Duties include:

• Working within the Credit Control team
• Managing customer enquiries within agreed timescales
• Dealing with Customer Service enquiries via the phone and email
• Assisting the team with the management of finance contracts
• Raising and issuing standard letters and documentation
• Completing administrative tasks as necessary
• Ensuring all data is uploaded onto relevant systems
• Calculating settlement figures
• Processing customer payments
• Dealing with subject access requests and collating data
• Other ad-hoc tasks as delegated by the Manager

The ideal candidate should have:

• Strong telephone and communication skills
• Excellent attention to detail, organised and able to prioritise work
• Good negotiation skills
• Experience of using MS Office (Outlook, Word, Excel)

IF this brand new role is of interest please click ‘apply’ and send your cv to