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Form of workJob summary
Job title: Customer Service AssistantSalary: Starting from £12.62 per hourHours: 16 per week
Job seniority: entry level
Responsibilities
• Offering consistent Customer Service and introducing customers to products and financial services• Generating high-quality sales opportunities and customer referrals• Working as part of a team to contribute to the financial success of the branch• Processing transactions with accuracy and compliance• Providing advice to customers on selecting the right products• Ensuring compliance with legislative, regulatory, or contractual requirements
Requirements
• Excellent knowledge of product range and competitor offerings• Demonstrated passion and enthusiasm for Customer Service• Effective communication and engagement skills• Ability to work well in a team and support colleagues• Strong attention to detail and accuracy• Knowledge of legislative, regulatory, or contractual requirements
Key Skills Needed
• Outstanding Customer Service• Effective communication• Teamwork• Attention to detail
