Address
Form of work
SalaryTITLE: Customer Service & Contract Advisor (12 month fixed term contract)
JOB REF: PV11125
EMPLOYMENT TYPE: Permanent
LOCATION: Syston
SALARY: Up to 27,000 per annum dependent on experience
HOURS: Monday to Friday, 37.5 hours per week (hybrid working)
BENEFITS: Non-contributory pension, private healthcare, 25 days holiday (plus BH) wellbeing allowance, free parking.
JR Personnel are an employment agency acting on behalf of a client who is looking for a Customer Service & Contract Advisor to join a growing and sociable team. The ideal candidate will have office experience and be driven by achieving team and individual targets.
The Opportunity:
To review contracts and provide advice to customers via e-mail & phone. To assist the sales team with queries. Extensive training will be given to ensure you are equipped with product knowledge and customers receive excellent service.
Role profile:
- Reviewing contract paperwork and making recommendations.
- Suggesting alterations to contracts and reviewing the contract and provide a revised opinion.
- Taking inbound calls and emails from customers with enquiries.
- Assisting the sales team with IR35 & Insurance related matters.
Person profile:
- Previous experience in a Customer Service and administrative role
- Confident phone manner
- Excellent attention to detail.
- Excellent communication skills both written and verbal
- A team player
- The ability to work under pressure and to tight deadlines
Due to the location own transport is essential
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.
