Customer Service Advisor - Phone, Email And Livechat

Customer Service Advisor - Phone, Email and Livechat
Full Time/Permanent
Nottingham City Centre

Start Date: March 2024

We are recruiting for Customer focused individuals who are looking to join a specialist team based in Nottingham. You will be joining a team providing excellent Customer Service to customers via phone, email and webchat.

Hours: Monday to Friday between 8am and 6pm (Rotational shift pattern)

Salary: 22,700 + 1500 annual bonus

Role:

• Providing excellent Customer Service to existing customers via phone, email and webchat
• Ability to handle high volume of calls, chats and emails with degrees of questions or concerns
• Comfortable navigating multiple windows and tabs on a computer
• Must be able to work within a team environment, communicating with other agents.
• Customer focused
• Be able to navigate and learn multiple computer systems
• Problem solving skills and deliver timely resolution
• Work towards several different targets
• Ability to manage multiple priorities and multi-task.

APPLY NOW!