Address
Form of work
SalaryOperational
- Deliver excellent Customer Service at all times and maximise customer satisfaction.
- Work in all areas of the food and beverage operation including the restaurant, all concessions, arena bar and catering for events.
- Wait tables, advising customers on the menu, taking orders correctly and delivering food and drinks to tables.
- Develop a sound understanding of all products, menu items and differing offers between the restaurant itself and all concessions.
- Produce drinks and snacks to approved company standards.
- Maintain all working and customer areas at all times; keeping them clean, tidy and well maintained at all times.
- Help manage orders coming from the restaurant, concessions and ordering app to ensure all customers receive their orders in a timely fashion.
- Keep all service areas well stocked and presented correctly at all points throughout the day.
- Be well presented and wear the correct uniform at all times.
- Assist in resolving any customer issues or complaints in the first instance; making a supervisor aware of any issues which require further assistance.
- Assist the Sales and Events and Customer Services teams in all secondary duties including ushering, assisting visitors etc in order to ensure smooth running of mac as a whole.
General
- Communicate well within the catering team and across the wider teams at MAC.
- Build good working relationships and become a strong team player.
- Assist in the staffing rota where possible.
- Be pro-active in self-development.
- Help maintain a high level of morale in all areas of MAC.
- To carry out instructions or tasks as reasonably requested by a line manager.
- Be an ambassador for MAC.
For further details please visit the apply now link.
