Customer Service Coordinator

Senior Customer Service Coordinator - B2B - Variety - Central Newcastle
A Fantastic role for a professional, engaging administrator with superb Customer Service skills, multi-tasking skills and ability and desire to work in a small team, but a fast-paced role!
Ace Newcastle based admin role with loads of variety in a growing international distributor
One for the Customer Service pros! £26,000 - £28,000 plus total 36 days holiday!

Work with a lovely multicultural team, great bunch of people! Cosy little office in Newcastle.
You will get full training. This is a global business - European HQ is in Newcastle - growth across Europe, the Middle East and Africa in the next 3 years.
You’ll need flexibility, team play, administration skills and a strong understanding of Customer Service - phone and email.
Absolutely cracking role in the TOON - speak to Natalie and Caroline @ Duval!
Stable, long-term role with plenty of variety and full training provided. You bring your Customer Service mindset, administration abilities and be ready to rock!
Apply today - Start March 2024

The Role:

• Dealing with correspondence, phone calls and queries
• Customer service for UK and international business customers
• Responsible for handling all orders from customers Order to Cash
• Close relationship with European sales team
• Helping managing bookkeeping: Accounts payables, Accounts receivables
• VAT returns (in various Western Europe countries)
• Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
• Freight purchasing assistance
• Monitoring staff travels with travel agent.

Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie or Caroline at Duval!