Customer Service Coordinator

Customer Care Coordinator - Residential Developer

PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire.

The main purpose of the role is to provide customers with a 5-star Customer Service process and deal efficiently and effectively with any issues they have.

Job role: Customer Care Coordinator

Salary: £30,000 - £35,000 (DOE)

Duration: Permanent

Location: Hampshire (hybrid)

Main duties:

• Be the first point of contact with customers
• Answer calls/queries accurately and consistently
• Ensure customer details and communication with customers are accurately recorded on CRM system
• Liaise with Maintenance operatives, sub-contractors, etc

Knowledge and skills:

• Self-motivated
• Confident with the ability to communicate
• Organised and ability to prioritise
• IT skills
• Minimum 1 year experience working in the residential industry

To apply please submit your CV and our team will contact you.