Customer Service Executive / Account Manager

Do you enjoy delivering outstanding service? then we want to hear from you

Customer service executive/ Account manager

Nuneaton CV10

Permanent

Salary: competitive

22 days holiday + BH - rising with service

great employee benefits

Are you competent on Excel and looking to join an established business that is experiencing rapid growth, we want to hear from you.

Hybrid working 2 days office , 3 days home

Key responsibilities

Maintain and develop strong relationships with customers

• • Mange a portfolio of clients and provide excellent service as their POC
  • Develop a sound understanding of customers businesses and their obligations under the relevant legislation
  • Facilitate client visits where possible to gain further understanding of their business.
  • Provide expert advice to customers on producer responsibility in the UK and RoI
  • Support customers at regulatory compliance audits
  • Produce professional client documents and reports
  • Manage the renewal of customer accounts and contracts

Essential Skills:

• High standards of data accuracy and attention to detail.
• Good depth of technical knowledge with Microsoft Excel.
• Excellent customer-focused approach.
• Problem solving approach.
• Excellent communication skills, both verbally and written.
• Organised with the ability to multi-task.
• Self-motivated with an inclusive team-working attitude

For more information contact Charlotte (phone number removed)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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