Customer Service Officer

Customer Service Officer
Location: Winsford CW7
Rate: £12.47 per hour
Shift pattern: Guaranteed hours contract working a set shift pattern across days, nights & weekends.

This Customer Service focused security role offers a good rate of pay, ongoing training and development opportunities. Applicants should have excellent Customer Service and communication skills.

Essential criteria:

• Strong Customer Service skills
• Happy working 12-hour days, nights and weekends on a set shift pattern.
• Happu undertaking security duties - reception, meeting and greeting etc. 

Duties to include:

• Meeting and greeting visitors to the site in a polite and customer focused manner.
• Manage access control to the site.
• Front of house duties
• Issuing passes to visitors and staff members
• Internal and external patrols
• Operation of CCTV and access control systems
• Produce accurate and comprehensive incident reports.
• Ensure all Health & Safety policies are adhered to.
• Work in conjunction with site Assignment Instructions
• Respond to emergency situations.
• Work as part of a customer focused team.
• General Security Officer duties

Momentum Security Recruitment Specialists

Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.

Momentum Security Recruitment covers the following markets.

• Corporate Security
• Security Guarding - Management & Operations
• Security Guarding - SIA licensed Officer & site personnel staff
• Retail Loss Prevention, Audit & Fraud
• Security Sales & Business Development
• HSEQ (Health, Safety, Environmental & Quality Assurance)
• Facilities Management - Hard (M&E) & Soft Services
• Electronic Security