Address
Form of work
SalaryWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Executive. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction. This is a full-time position with opportunities for growth and advancement.
Responsibilities:
- Handle incoming customer inquiries via various face to face channels
- Utilize data entry skills to update customer accounts and maintain accurate records
- Upsell additional products or services to customers when appropriate
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Maintain a high level of professionalism and phone etiquette at all times
Skills:
- Excellent data entry skills with a high level of accuracy
- Strong upselling abilities to maximize sales opportunities
- Exceptional phone etiquette and communication skills
- Ability to analyze customer needs and provide effective solutions
Job Types: Full-time, Permanent
Pay: From £23,688.89 per year
Benefits:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 27/05/2024
