Customer Service Representative

Opportunity information
Salary £16224 per year
Duration 12 months
Advert closing date 25/04/2024
Description
Our client is a telecoms company specialising in Hosted VoIP systems, phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc. As they are rapidly expanding they require another apprentice to support with daily tasks.
Our client is a telecoms company specialising in Hosted VoIP systems, phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc. As they are rapidly expanding they require another apprentice to support with daily tasks.
Duties include

• Dealing with customers logging faults /service issue’s across telephony lines and broadband
• Data Entry
• Diary Management
• Administrative Duties

Skills Required

• Excellent telephone manner
• Interest in technology
• Basic Microsoft skills (Excel, Word, Outlook)
• Problem Solving skills

Working week
Monday – Friday 9:00am – 5:30pm
Entry requirements
Maths and English GCSE plus good communication skills.
Training to be provided
Customer Service Level 3 Apprenticeship
Things to consider
Long standing company with a record of promoting people so looking for those with an interest in a career.
Skills required
Array
Future prospects
Hours per week 39
Working week Mon - Fri
Apprenticeship standard Customer service specialist (Level 3)
London, London, England, E18 1BY