Job description
Customer service queries via telephone and face-to-face. .
Request
Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one year's relevant customer service or general administrative experienceOr Have five GCSEs (Level 2) or equivalent qualification, plus at least two years relevant customer service or general administrative experienceOr Can demonstrate three years experience in a customer advisor role and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job trainingCandidates must demonstrate the relevant number of years experience in each of the following:Experience of direct delivery of relevant customer service to the public via telephone or face to faceExperience in dealing appropriately with customers in a challenging environment Experience in using a range of computer packages including Word, Excel, and Outlook etcAs part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure Having a criminal record will not necessarily be a bar to obtaining a position
Address
Form of work
Salary
Ballymena, County Antrim
