Customer Services Administrator

Customer Services Administrator

Colchester

Up to £28,000

My client a leading company within their industry sector are seeking a Customer Services Administrator to join their team on a permanent basis.

Reporting to the Customer Services Supervisor you will be responsible in assisting the smooth running and administrative function of this busy office.

The successful candidate must have a strong background in Customer Services and have an excellent telephone matter alongside a keen eye for detail.

This role is offered on a hybrid basis following successful completion of probation.

Due to the location of my client, candidates will ideally hold a full UK driving license and have access to their own vehicle.

Responsibilities;

• Client order / returns processing
• Order/Delivery Coordination
• Ensuring all client accounts, invoicing, sales inputs, and pricing are correct
• Managing invoice queries
• Daily account management

You must be / have;

• Process driven
• Strong problem-solving ability
• Excellent verbal communication skills
• Professional and friendly demeanour
• Previous administrative experience
• Strong organisational Skills
• Excellent MS Office skills
• Experience working with CRM's
• Previous experience within an Account Management role would be advantageous.