Customer Services

Customer Services

Windcrane prides itself in providing exceptional support to its customers. If you enjoy helping customers and working in a very active and varied environment, this may be the job for you.

The role is a mix of hands-on and admin work. Typical day can start by checking the priorities for fulfilment of stock, booking deliveries and then moving onto checking with current customers that they have received the goods and if they need any help with the systems.

There’s plenty of room for growth in this role, to work very closely with the business development team and look after our newest overseas customers. This involves doing demonstrations of the software we offer, listening to their needs and reporting to the management team.

Duties

- Assist with the coordination and execution of logistics activities within the warehouse

- Utilise warehouse management system to track inventory and manage orders

- Follow up with customers after receiving orders to check all is ok

- Support or/and assist technical team to provide customer support

- Assist the business development team by looking after the customers

Requirements

- Strong attention to detail and organisational skills

- Excellent communication and teamwork abilities

- Proficient at using MS Excel or spreadsheet software

- Very keen on technology and to learn more about the product we manufacture and supply

This position offers competitive pay, opportunities for career growth, and a supportive work environment. If you are a motivated individual with a strong work ethic and a desire to contribute to a dynamic logistics team, we encourage you to apply.

---------------------- How to apply for this role? -----------------------

You will need to apply via Indeed. Also there're three screening tests that you will need to do in order for your application to be considered:

1.- Customer service: https://go.indeedassessments.com/o00hgj6ywinbdnl5

2.- Working with MS Excel: https://go.indeedassessments.com/o00hgj6ywinbdnl5

3.- Phone call: https://go.indeedassessments.com/o00hgj6ywinbdnl5

These also appear when you apply to the job.

- NO AGENCIES -

Job Types: Permanent, Part-time with opportunity to grow to full time.

Pay: £20,000-£24,000.00 pro-rata pa.

Benefits:

Casual dress

Company pension

Free On-site parking

Job Types: Full-time, Part-time, Permanent

Pay: £22,000.00-£27,000.00 per year

Expected hours: 20 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Irvine: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Work Location: In person

Reference ID: Customer Services