Data Services Delivery Manager

The Role:

• Working in a key role within Data Services at VITA Health Group, the Data Services Delivery Manager will underpin data product delivery with internal teams and customers.
• The role holder will own and manage the backlog of work items, supporting the Lead Data Engineer and working with a team of internal engineers through the software change cycle, typically managing agile development of software.
• The role holder will also manage the gathering and documenting of requirements from the business, assisted by the rest of the Data Services team to translate them into technical requirements.
• The role holder will also own the DevOps processes, continuously evaluating and improving processes to enhance efficiency, including maintenance of the backlog reporting to the IT Director.
• Working with the team to facilitate smooth execution, as well as identifying bottlenecks and removing obstacles.
• Work with the key market unit stakeholders, including directors of IT, transformation and service leads to define the roadmap for the data product(s).
• Ensure all products are built to an appropriate level of quality and passed through each development phase as needed, dev/systems test, UAT, pre-prod and prod.

Skills and Experience:

Essential:

• 3-4 years plus experience as a significant role, BA/PM/Product Owner on formal Data/IT/digital projects delivery
• 3-4 years working in a defined role facilitating/key role on an agile/software delivery and SDLC such as SCRUM prioritising work and protecting development based on business need.
• A proven track record of significant contributions in significantly helping capturing requirements, documenting, and tracing from idea to delivery.
• Agile project management tools, DevOps/Jira, including reporting, systems changes and iteration management.
• A robust understanding of applied IT project management delivery methods, Agile, SCRUM and Waterfall.
• An ability to build strong trust relationships with VHG colleagues at all levels including c-level executive and clinical directors.
• An awareness of and commitment to supporting and facilitating diversity and inclusion.
• An appropriate PM/Programme Manager Certification E.g. Prince II or Agile PM
• Expertise optimising processes and managing priorities across an entire organisation.
• Willingness to travel, which may include overnight stays on occasion, as and when required.

Desirable:

• Expertise in Data Engineering and/or BI model delivery.
• Working on project definition, lead and change under formal change framework in a health sector setting.
• 3-4 years plus experience in a defined data projects or related data business analyst team lead/lead role
• Experience in delivering software projects using CI/CD
• Delivering cloud-based projects
• ISEB BA Diploma

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do.

We are physical and mental health specialists with over 30 years of experience.  We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of making people better, we recognise the importance of investing in our staff. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers/

To progress your skills and enable career development we provide Continued Professional Development opportunities including secondments, management training, a mentoring scheme and regular events and webinars across a range of clinical disciplines.

Vita Health Group is proud to be an equal opportunities employer.  We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.  To support this we have a dedicated team of EDI specialists and run a range of active in-house diversity networks.

We are actively seeking to increase the diversity of our workforce, to ensure we are representative of the communities we serve at all levels. We therefore welcome applications from candidates with a wide range of lived experience.

We are committed to equitably support the wellbeing of all employees as demonstrated by:

• Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.
• Our status as a Disability Confident Employer dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview.
• Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview.
• Our sign up to the Armed Forces Covenant.
• Our status as a Menopause Friendly Committed employer.
• Our sign up to the Employer with Heart Charter.
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• The provision of access to health and wellbeing services for colleagues which includes a team of trained Mental Health Advocates and an Employee Assistance Programme.
• An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.

Should you wish to discuss any adjustment or assistance you might need in the application or interview process please contact recruitment@vhg.co.uk and we will arrange.

VHG is committed to supporting transgender individuals with dignity and recognises the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. 

Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. 

Vita Health Group reserves the right to close this job when sufficient applications have been received.

Vita Health Group

Attached documents

• Data Services Delivery Manager Job Description.docx