De-Brief Clerk

De-Brief Clerk

Menzies Distribution has an excellent opportunity for a De-Brief Clerk to join our team based in Bristol.

THE DETAILS:

• Shift Pattern: Monday - Friday / 13:30pm - 22:00pm
• Salary: £28,000 - £30,000 per annum dependent on experience
• Location: Greensplot, Chittening Estate, Avonmouth, Bristol, BS11 0YB

WHAT YOU WILL DO:

• Answering inbound telephone calls, assisting customers with enquiries, and adhering to depot KPI's
• Assisting drivers with locating addresses and providing delivery instructions
• Assisting customers and providing excellent customer service
• De- brief drivers on performance ( delivery’s and collections ) and challenge any poor performance and apply time scales for improvement
• Ensuring contractor paperwork is completed
• Basic administrative duties
• Carry out such other duties as may reasonably be requested by the Management or the Shift Manager

WHAT YOU NEED:

• Be a good communicator, have good attention to detail, and be willing to assist in all areas of the business when required
• Problem-solving skills
• Computer literate - Microsoft Excel/Teams/Word
• An ability to prioritise and manage tasks in a fast-paced environment
• Comfortable working to strict deadlines

BENEFITS:

• Pension Scheme
• Life Insurance
• Cycle2Work scheme
• Employee Assistance Program
• SPIRIT Awards - Peer to Peer recognition

INCLUSION

Menzies Distribution is committed to creating a fair and inclusive environment, where employees feel safe, proud and valued. We seek to recruit people from the widest talent pool, who reflect the society in which we work, and encourage an inclusive culture where people can feel empowered to be their very best, which is what makes us strong as a business with an increasingly agile workforce