Address
Form of work
SalaryDebt Recovery Administrator
Eastbourne, East Sussex
£11.00 per hour
Start Date: ASAP
We are looking to recruit an outgoing, conversational and confident individual to work along side the accounts team in the Debt Recovery section of the business. This will involve credit control and therefore we are looking for someone with previous experience with this who can join the team and hit the ground running.
Hours 8:30am till 5pm Monday to Friday
Assisting with operating the Debt Recovery and customer information systems at our clients Head Office
Providing information, assistance and help to branch staff and customers.
Duties Involve the following
Customer Service
Dealing with all correspondence and enquiries from suppliers
Maintaining supplier records and/or posting and agreeing transactions to their ledger account
Communicating with customers on all aspects of their account
Accounting for all monies received and reconciling ledgers
Sending all relevant account information to customers to agreed timescales
Debt Recovery
Ensuring all new account requests have the necessary checks carried out within timescale
Ensuring all debt collection records are maintained accurately
Ensuring all correspondence is sent out on due date
Negotiating with debtors on payments
Ensuring payments are recorded accurately when advised
Preparing record of departmental KPIs
Head Office Admin Support
Dealing with all correspondence/enquiries from branch and HO staff
Supplying information and taking appropriate action as requested
Advising branches of any information received for customers
Supplying promptly all reports, statistics and printouts as requested
This role would suit someone who is organised, efficient, who has strong admin skills, is computer literate and a confident telephone manner.
