Defence Business Services (Dbs) - Care Officer

Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence?

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.

• Our Vision - To support UK defence customers with outstanding service every time.
• Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.

We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.

Come and join the DBS community today!

People living at Ilford Park have a mixed and diverse range of abilities and our ethos is to support a person-centred approach and provide a positive lived experience.

IPPH is run by Defence Business Services, which is part of the Ministry of Defence. These civil service posts involve weekend and Bank Holiday working where rota’d, however additional payments are made for this. Care Officers are required to “sleep-in” and be on-call on a rota’s basis and a sleep-in allowance is paid. The successful applicant will line manage care staff and be responsible for the care planning and assessment for a specified number of residents. Care Officers are responsible for the administration of medication and have to respond to any health emergencies.

All staff at IPPH must adhere to the CQC’s Fundamental Standards in accordance with the Health and Social Care Act 2008. The successful candidate will share with other staff in meeting the personal and social care needs of the residents in a way that respects the privacy and dignity of the individual. To lead a team to ensure that the support provided is safe, caring, effective, responsive and well-led to a standard which care should never fall below.

You will ensure the daily lived experience of people living with dementia is as positive as it can be by ensuring that the emotional needs of the people who live at Ilford Park are met and that they are involved in meaningful occupation.

Responsibilities

• To be person centred in all interactions with people living at IPPH and gain consent for care, treatment and support to promote the well-being and lived experience of those people.
• To be an effective leader by dealing with staff in an open and honest manner, demonstrating commitment by confidently motivating the team to achieve the best outcome for people living at IPPH.
• To be proactive in developing personalised and responsive care plans and communicate openly and effectively with relatives/advocates where consent has been given to involve them in this process. To support staff in the care planning process so that people who live at IPPH are assisted with their activities of daily living and act with integrity and always treat all people with dignity and respect
• To manage performance confidently and give regular, honest and fair feedback in a structured meeting with staff on a face to face basis at least 6 times per year to staff to appraise them on their progress against objectives
• To assist the Home Manager in the recruitment and retention of Care Staff by ensuring effective Induction and ongoing development of staff.
• To maintain staffing levels in sufficient numbers and skills by managing effective and cost effective rosters in line with the Health and Social Care Act 2008.
• To be responsible for ensuring all residents medical requirements and health needs are met including the arrangements for GP surgeries, dental, optical and chiropody treatment.
• To administer, order and store medication for residents, in line with best practice guidelines in accordance with the control of medications as stated in the Fundamental standards.
• To lead and motivate a team to provide a social environment where meaningful occupation is paramount and that people living at IPPH experience a relaxed and homely atmosphere. To promote a positive and engaging culture and atmosphere at all times, and be a role model to motivate staff to adopt this approach at all times.
• To support people to make informed choices based on risk assessment and their capacity to make decisions in their best interest, with particular regard to health, cultural, religious and social needs.
• To attend the training necessary to maintain and develop my skills to support and continually improve the care for people who live at IPPH.
• As Duty Manager to effectively co-ordinate services on shift to ensure residents care requirements are met to a high standard in accordance with the Health and Social Care Act 2008.
• To respond to any emergencies as directed in policies and procedures and ensure that all recordings are made as soon after the event and are accurate, legible and reflect the required outcomes.
• To keep the person who lives at Ilford Park at the heart of all that you do and promote the mental and physical activity through discussion, outings and sharing with them in meaningful occupation.

We'll assess you against these behaviours during the selection process:

• Leadership
• Changing and Improving
• Making Effective Decisions
• Communicating and Influencing
• Working Together
• Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

• Leadership
• Making Effective Decisions
• Managing a Quality Service

• An environment with flexible working options Monday-Friday
• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service (pro rata). In addition to 8 public holidays per year, you will also receive leave for the King's birthday
• Hybrid working, where role permits
• An opportunity to be considered for Reward & Recognition- £250-£5000 per year.
• Family friendly policies including parental leave and adoption leave
• Learning and development tailored to your role
• Professional and personal development of skills
• A culture encouraging inclusion and diversity
• Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
• Special paid leave to volunteer up to 6 days per year

Allowances –

The post does not offer relocation expenses.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period

Salary Allowances

• IPPH ON SLEEP IN ALLOWANCE - £30
• Weekend Conditioned hours (Saturday) - £0.50%
• Weekend Conditioned hours (Sunday) - £100%

Employment Hours -

This position is advertised at 37 hours per week.

Job contact :

Name :
Clare Thomas
Email :
Clare.Thomas860@mod.gov.uk
Telephone :
01626 353961

Recruitment team

Email :
DBS-EnhancedRecruitmentTeam@mod.gov.uk