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Form of work
SalaryWhat you be doing as the Delivery Manager: You’ll get the opportunity to work closely with agile product teams to ensure that technical solutions meet the business needs and that thorough testing takes place mitigating any adverse impact on our customers, or business performance. You’ll also work closely with the business delivering smaller changes at pace.
Duties to include but not limited to:
- You will be hands on, with end to end ownership & delivery of assigned initiatives.
- Development of initiatives through a customer centred approach, business analysis and business case creation.
- Structured approach to delivery inc. strong planning skills.
- Tenacity to ensure delivery of initiatives.
- Able to effectively engage and collaborate with multiple stakeholder groups and build trusted relationships.
- Adept at influencing stakeholders and managing relationships effectively. Build strong relationships and communicate clearly and consistently with stakeholders, to gain buy in for initiatives.
- Ability to prioritise your workload based on business needs and value.
- Promote the solution of initiatives: Listen to end users and interpret what they say, ensure requirements are clearly defined and prioritised.
- Provide the Delivery Team with problem statements and work with the team to create the most suitable solution to the problem and that the end product meets the business needs.
- Demonstrate progress by measuring the business value created.
- We are looking for someone with great Stakeholder Management skills across all levels, taking a customer-centred approach, working closely with business areas on the business issue, guiding and positively challenging preconceptions.
- Energetic throughout the entire project life cycle from Solutioning (Definition & Design) through to project closure.
- Ability to elicit requirements using interviews, analysis, requirements sessions, use cases, scenarios, tasks, and workflow analysis.
- Experience of continuous improvement delivery and experience in delivering in cross functional teams.
- Ability to rapidly understand the business needs and environments, future trends, opportunities, and constraints in any business domain.
- A self-starter with an inquisitive mind and a good problem solver someone with a great deal tenacity who loves to work in a fast-paced environment.
A solid foundation in using Excel and PowerPoint
Knowledge and understanding of core Thames Water Systems SAP ISU, SAP C4C.
Presentation skills: Able to present complex analysis in a simple way that allows strategic decisions to be made.
What’s in it for you
This is a hybrid role based in Swindon – Occasional travel to other sites for meetings
36 hours per week
- Competitive Salary
- Annual Leave - Grade B – 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
- Personal Medical Assessments – Open to all once a year
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?
Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.
We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.
Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
