Dental Receptionist

Company description

Private Dental Practice

Job description

An exciting opportunity has arisen for a Dental Receptionist to join Godmanchester Dental practice. We are a small, independent, private practice with a very supportive team. Our team are passionate about patient care, they are caring, hardworking and support each other in all we do.

Our aim is to provide outstanding customer service and patient care and as the first point of patient contact our receptionist must be as enthusiastic about this as we are.

We will provide full training; although previous experience would be beneficial, our priority is that the candidate must have a kind, patient and positive attitude. Be keen to learn, work accurately and efficiently with a professional work ethic and have good computer skills. Have excellent customer service skills and be willing to go the extra mile for our patients. A significant proportion of our patients are particularly nervous and so you will need a caring and calming bedside manner to support these patients.

The role will primarily involve dental reception tasks; however, the candidate must be prepared to help in other areas of the practice. We are also recruiting for a dental nurse, so this role would suit a qualified dental nurse who is equally confident in the surgery as they are on reception.

The role is for a Thursday and Friday working 8.30-5.30pm

The practice pays for GDC registration, indemnity, annual CPD, uniforms and regular outings as a practice.

Must have excellent spoken and written English

Salary for a Dental receptionist £11.44 - £12.81 depending on experience

Start Date: July 2024

Receptionist Duties:

• Meet and greet patients with a professional friendly manner
• Answer and make telephone calls and deal with patient enquiries
• Schedule or rearrange appointments as necessary
• General administrative tasks such as scanning, printing, sorting/filing/sending forms
• Manage email and postal correspondence
• Handle payments from patients and update the patient’s finance records on the computer system
• Cash up daily and check that it coincides with the daily takings, record and file as necessary
• Maintain up-to-date patient records
• Assist with lab tasks as needed
• Carry out requests from management as needed
• Ensure our patients receive excellent customer service, which may include providing refreshments for patients
• Clean communal and staff areas as well as patient facilities (some additional cleaning measures are currently in force due to Covid 19)
• Occasional maintenance of outside areas
• Maintain a professional look at all times, in line with our Uniform and PPE Polices
• Be flexible with your duties to ensure the smooth running of the practice

Job Types: Part-time, Permanent

Pay: £11.44-£13.00 per hour

Expected hours: 16 per week

Benefits:

• Company pension
• Employee discount
• On-site parking

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus scheme

Work Location: In person

Reference ID: GOD12