Deputy Manager/ Operation Manager

Job Summary

Holmwood Corner Surgery is looking for a highly motivated Deputy/Operation Manager with good interpersonal and communication skills to join our Management team. The role would be suited to someone already working in Primary Care, looking to take on a new challenge.

You will be overseeing the day-to-day running of the Clinical and Administrative services of the practice, as well as leading and working closely with the Business Manager and Partners to plan and help deliver our objectives. The role requires flexibility and willingness to provide cover during operational hours. You will be fully supported by the Business Manager and the partners.

Main duties of the job

To work closely with the GP partners and Business Manager to provide on-the-ground management and leadership, to ensure the end-to-end administration processes for the practice are efficient, and patient experience is optimised at all times. Manage the practice staffing rotas (clinical and non-clinical) to ensure that appropriate cover is available for planned absences of all staff, such as annual leave, sickness and meetings.

Some meetings and leadership responsibilities will take place outside of regular working hours, so there will need to be some commitment to attending these when required

There may be times when you will be required to work outside your regular hours to ensure business continuity to cover staff rota.

General practice continues to change and the post holder will be expected to assist and, at times, project manage new pathways, contract changes and service delivery modifications. It is envisaged that this will be an evolving role with increased responsibility over time, working more independently and deputising in the absence of the Business Manager.

Overview of your organisation

We provide primary care services to approximately 13,500 patients from a modern purpose-built premises in New Malden.

We are a friendly and supportive practice with a full complement of Clinical staff made up of four partners, seven salaried GPs, Clinical Pharmacists and Physiotherapists, Nurses and Health Care Assistants, as well as a strong and established reception and administrative team.

We are a forward-thinking, high-achieving practice which aims to provide excellent clinical care within a friendly and mutually supportive environment.

Job Type: Full-time

Salary: £33,210.40-£37,000.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday

Experience:

• Supervising experience: 1 year (preferred)
• Primary care: 1 year (preferred)

Work Location: In person

Application deadline: 30/04/2024