Digital Marketing Manager

The Value of Active Minds
About Jupiter
Jupiter is one of the UK's leading investment management companies with just over 500 employees and £51.4 billion worth of assets under management (as at 30th June 2023).
Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA, APAC and the US.
The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.
We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance.
Background
This role will report to the Head of Digital Marketing under Client E xperience team within Client Group. You will be joining a team of five who are currently planning and executing the company digital roadmap. This role is mainly covering website and social media, both projects and BAU duties, the role also needs to assist the team in other areas within digital when necessary. This role will suit a motivated individual who is strongly experienced in digital and enthusiastic to work with a team to achieve the long term digital roadmap.
Key Responsibilities

• Content and document publishing across 50 global sites via CMS platform
• Partner with investment marketing, regional client experience teams, creative and event team to deliver digital deliverables in campaigns and events.
• Partner with web development agency to continuously enhance user journey and digital experience on Jupiter website, which includes personalization and automation. Experience in website redesign and platform migration is a plus.
• Partner with technology team on strategic projects such as document dissemination and fund data delivery.
• Work closely with other digital team members to understand users' behaviour and SEO performance, and determine how to improve Jupiter website.
• Work closely with product, legal and compliance to ensure our website fulfil regulatory requirements and showing accurate and updated information across regions.
• Enhance content management procedures to improve efficiency.
• Ensure consistent brand standards are maintained across the website.
• Work with the team to manage Jupiter's corporate social media channels (LinkedIn) to ensure 24/7 support on social media.
• Organise, manage and run social media feeds (both organic and paid) via Hootsuite platform across global markets (UK, EMEA, Americas, APAC).
• Partner with agency and regional client experience teams to plan and executive social media plan.
• Experiment various formats to promote our content on social media platforms (for example LinkedIn newsletter and follower program), enhance engagement and drive lead generation.
• Work with various departments across the firm to enrich the variety of content on social media platforms.
• Advocate and educate internal staff to share approved social content on their LinkedIn profile.
• Explore new social media channels in promoting marketing content.
• Generate regular reports on social media engagements.
• Assist in email marketing platform set up, training and solving day-to-day inquiries from internal users.
• Keep up to speed with ongoing digital trends, website and social media innovation and act as an internal subject matter expert in this area.
• On-going monitoring of competitor activity and products to help differentiate Jupiter's digital strategy and activity.

Desired Skills / Experience

• Proven experience (3 - 5 years) of working in a similar role (essential), ideally with a global asset manager, with preference for experience across various channels (retail/3rd party intermediated and institutional), user types (end-user vs professional) and countries/regions/languages.
• Demonstrated understanding of investment management products and services.
• Working knowledge of the regulatory environment and compliance implications (essential).
• Proven experience of working collaboratively across multi-function and multi-cultural teams (essential).

• Previous experience working with web Content Management Systems is essential.
• Team player attitude but able to work independently and manage own time, with ability to maintain momentum of work when subject to a variety of pace, volume and complexity.
• Excellent organizational and project management skills.
• Ability to work under pressure and multi-tasks.
• Strong creative skills capable of mixing experience, creativity and insight to reach solutions.
• Demonstrated capability for self-learning and self motivation with the ability to solicit support when required. To work with Digital Marketing Manager to develop and execute firmwise SEO strategy.
• Foreign language skills desirable but not essential (German, Italian, Spanish, French or Traditional Chinese)

Additional Role Details

• This role is subject to the Conduct Rules set by the FCA.

Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.