Diploma Course Administrator

Applications are invited for the position of Course Administrator in the Diploma Centre for a
two year fixed term contract. This role would suit an enthusiastic candidate who has a high
level of administration skills, customer service skills and expertise in database systems.
Due to the nature of the work, the diploma centre demands an ability to work well under pressure,
good time management and organisational skills and a willingness to work flexible hours
(occasional Saturday and evening work will be required).
The job will require general administrative duties as may be assigned from time to time in
relation to all aspects of course delivery. The successful applicant will also deal with
enquiries from members of the profession and the public regarding Diploma Courses, and will
assist with recruitment and enquiries from lecturers.
Key Responsibilities
 Support course leaders in a full range of administrative activities
 Work with course leaders to prepare a range of documentation for Diploma Centre
programmes (timetables, faculty booklets, course handbooks)
 Welcome students onsite and online for each session
 Manage course data on database systems
 Liaise with the IT department regarding issues relating to course delivery
 Process payments for lecturers and tutors
 Update the virtual learning environment (Moodle) for courses on a weekly basis
 Answer a high volume of student queries by email and phone
 Assist with the course assessments
 Assist with other projects from time-to-time and other ad-hoc duties as they arise
Skills
 Ability to work autonomously and in teams.
 Excellent IT skills - demonstrable proficiency in using database & spreadsheet
systems.
 Highly organised and efficient with a strong emphasis on attention to detail
 Ability to prioritise & manage multiple tasks.
 Strong interpersonal communication skills.
 Knowledge of third level / professional education systems desirable.
Education
 3rd level qualification or equivalent (preferred)
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