Disrepair Case Manager

Disrepair Case Manager (Legal)

Who we are:

Jigsaw Homes Group is one the largest housing groups in England with more than 35,000 homes across the North West and East Midlands. Jigsaw Homes Group creates new and exciting opportunities for tenants and customers.

We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department:

Our Disrepair team is a small but dedicated team within the Chief Executive’s Department.  The team co-ordinates and manages disrepair claims received for properties across the whole group.

Role Information:

We are currently seeking a Disrepair Case Manager to join our small but dedicated team within the Chief Executive’s Department.

As a Disrepair Case Manager you will coordinate and manage all the Disrepair Cases within a geographical area.  You will ensure that all casework and legal documentation is dealt with in a timely manner in order to minimise the financial impact of disrepair on the business.

You will also have a sound knowledge of reviewing disrepair claims, assessing their risks and merits, preparing effective and appropriate responses to legal firms and acting as a witness for the company in the event of disrepair trials. 

To be successful in this role you will need to demonstrate significant knowledge of disrepair claims through extensive and relevant experience along with effectively co-ordinating and managing Disrepair Cases and a proven track record of doing so.

Jigsaw benefits:

Working as part of Jigsaw Homes Group means you have the option to choose flexible working that suits you as well as the organisation, allowing for a great work/life balance.

You can choose to work 35 hours per week between the hours of 7am and 7pm, Monday to Friday OR 35 compressed hours per week, between 7am and 7pm, over 4 days – with 50% of your time working from home upon completion of a satisfactory probation period.

You will also get:

• 27 working days holiday per annum (includes 3 days for Christmas closure) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days)
• Incremental salaried pay
• Occupational sick pay,
• Income Protection for the majority of our employees. Should the employee be unable to work due to illness or injury, income protection covers the employee from day one of their employment, with them receiving up to 50% of their salary a month for up to 2 years (subject to medical evidence being submitted and a claim being agreed by our insurers)
• on-site gyms,
• access to the Social Housing Pension Scheme,
• Simply Health membership,
• enhanced maternity/paternity leave,
• training/development opportunities.

…& more! Please check our benefits page on our website for more information.

We reserve the right to close this vacancy early should we receive a sufficient number of CV's.

Closing Date: Monday 22 January 2024

Provisional interview date: Thursday 1 February 2024.