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Form of workDuty Manager - The Amex Lounge at The o2 40K Basic 5 out of 7 days per week Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare – Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts – up to 55% off cinema tickets Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts – Discounts with holiday companies such as TUI and Expedia Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH’s and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for babies 1st birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products Overall, Purpose of the Role To deliver world-class service standards throughout the Amex Lounge, managing the operations pre, during and post event. To support and deputise in the absence of the Head of Amex and cascade information accordingly and managing the overall Amex Lounge operations Lead day-to-day operations with full accountability, ensuring the smooth planning and delivery of the food and beverage service within the Amex Lounge to our client and customers, managing the Restaurant, Bar and Floor service teams To achieve operating standards that exceed the guest’s expectations through strong leadership and effective management. To manage the business needs and performance standards in line with the Core Signatures guidelines, Client Service Level Agreements and KPI’s To demonstrate full alignment to our Levy Restaurants vision and values by creating and living the Levy Difference through delivering Legendary Experiences & Powerful Partnerships Maintain a strong relationship with Global Partnerships and Amex to ensure we deliver the standards of service required for both customers and clients. Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London. We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at The heart of what we do. We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage. At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard. We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness. 0 0
